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Will you travel for a destination wedding?
Yes! We love destination weddings because the whole feel of the wedding day is a lot more relaxed and people are more vulnerable. We like to arrive early and spend time with you and your guests so we don't feel like randoms on the wedding day.
Do you charge for mileage?
As long as we can safely drive home after your wedding we don't charge extra for travel. But if we need to drive more than an hour, the fatigue will be real and we will ask that you cover our accomodation costs.
Do you do elopements?
We will take any chance we get to capture a love story around an untraditional wedding. If you are planning on an elopement or a small intimate ceremony, we'll customize a package for you.
Do you offer engagement films?
We do! And it's included when you our The Anthology, our biggest most inclusive collection. We love doing engagement films because it gives us a chance to get to know you more and share a deeper side to your love story, which in the end also makes your wedding video more personal! Click here to see examples of ones we've done in the past.
Can you use my favourite song in the video?
We must follow appropriate copyright laws so it limits our choices with most pop songs. We license our music from awesome catalogues of high quality music. We also choose the music according what we feel will best fit the wedding day. If you're concerned about the songs, let us know.
After I get my photos & videos back, can I request a change?
Before your wedding we will send you a questionnaire that will help us make the best creative decisions for your photos and videos. If we made a mistake, we will promptly fix it. But any changes you request outside of a mistake on our part will come at an extra cost. We ask our couples to trust our creative process.
How long will you cover the wedding?
We are there until we are confident we have everything we need. We recommend the main schedule of events you want captured to happen within a ten hour window. If we're having a good time and still able to stand, we'll stay as long as are dancing feet will allow it. On average we are filming for 10 to 11 hours and we're known to stay later.
When will my photos and videos be delivered?
We try to deliver photos within six weeks of the wedding day and videos within three months, often a lot quicker. The delivery time depends on the time of year.
When possible we'll deliver some sneak peaks shortly after the wedding day.
Do you deliver the raw photos and footage?
Much like how when you commission an artist to paint a picture, we don't offer you the "unused paint" when we are finished with the work.
If you're not familiar with the raw format, they aren't simple to interact with like what you capture with your phone or your point and shoot. The files a large in size, chew up a lot of processing power, have a flat colour profile, require synchronization, and any given wedding we end up creating thousands of files and hundreds of gigabytes of data. We work hard to deliver you all of the best moments so you don't have to spend time sifting through the rest.
How many photos and how much footage do you deliver?
We don't have a quantity guarantee because we always shoot and edit with quality at top of mind, but for photos you can expect about 600 edited digitals. For video, we spend most of our time putting together an emotionally packed six-minute highlight film, but we also offer films that include full coverage of speeches, ceremony, and a documentary edit. These other films can can be between 30-60 minutes. Any additional footage, like interviews, is included in the bonus features.